Pet Care Manager

1 week ago


Monrovia, California, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for providing exceptional care and service to our furry friends and their owners. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

In this role, you'll play a key part in ensuring our stores run smoothly and efficiently. You'll lead a team of retail and pet care associates who are dedicated to providing a safe, clean, and fun environment for our pets and pet parents. Your responsibilities will include:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores. You'll build relationships with customers and their pets, creating a personalized shopping experience that exceeds their expectations.
  • Associate Leadership: As the Associate Lead, you'll help lead a team of passionate and dedicated associates who are as passionate about pets as we are. You'll provide guidance, support, and development opportunities to help them grow and succeed in their roles.
  • Overall Retail Initiatives: You'll work closely with our retail and pet care teams to ensure we're providing the best possible experience for our customers. This includes ensuring our associates have extensive knowledge of pet solutions, building connections with pet parents, and creating a safe and fun environment in our stores.
About Your Career

We're committed to helping you grow and develop your career with us. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in different business units, from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet store – we're a community of pet lovers who share a passion for providing exceptional care and service to our furry friends and their owners. We're committed to creating a safe, clean, and fun environment for our pets and pet parents, and we're looking for talented and dedicated team members to join us on this journey.


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