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Computer Systems Technician

2 months ago

Longview, Texas, United States Hospitality Health ER Full time
About Hospitality Health ER

We are a leading provider of emergency medical services in Longview, TX, dedicated to delivering exceptional patient care and hospitality. Our team is passionate about creating a positive and supportive work environment, where everyone feels valued and empowered to make a difference.

Job Summary

We are seeking a highly skilled IT Technician to join our team. The successful candidate will be responsible for ensuring the smooth operation of our computer systems and networks, providing technical support and troubleshooting services to our staff, and collaborating with our technology team to implement new solutions and improve our IT infrastructure.

Key Responsibilities
  1. Hardware and Software Management: Set up and configure workstations, printers, and other equipment, ensuring they are functioning properly and efficiently.
  2. Technical Support: Provide prompt and effective technical assistance to staff members, resolving hardware and software issues and performing repairs and maintenance as needed.
  3. Network Administration: Maintain and update our computer networks, ensuring they are secure, reliable, and optimized for performance.
  4. Software Installation and Configuration: Install and configure software applications, ensuring they meet our business needs and are properly integrated with our existing systems.
  5. Troubleshooting and Repair: Diagnose and resolve technical issues, performing repairs and replacements as necessary to minimize downtime and ensure business continuity.
  6. Record Keeping and Reporting: Maintain accurate records of repairs, maintenance, and other technical activities, providing regular reports to management as required.
  7. Collaboration and Communication: Work closely with our technology team and other departments to ensure seamless integration of IT services and effective communication of technical information.
Requirements and Qualifications
  • Technical Knowledge: Proven expertise in computer systems, networks, and software applications, with a strong understanding of IT infrastructure and technical operations.
  • Problem-Solving Skills: Excellent diagnostic and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical staff members.
  • Education and Experience: Associate degree in computer science, programming, or a related field, with relevant work experience in IT or a related field.
  • Language Skills: Proficient in English, with the ability to read, write, and communicate effectively in this language.
Benefits
  • 401(k) Plan: We offer a comprehensive 401(k) plan with company match, providing a secure retirement savings option for our employees.
  • Paid Time Off: Our employees enjoy a generous paid time off policy, allowing them to recharge and maintain a healthy work-life balance.
  • Medical, Dental, and Vision Benefits: We provide comprehensive medical, dental, and vision benefits, ensuring our employees have access to quality healthcare and wellness programs.