Executive Director of Operations

3 days ago


Washington, United States Sodexo Full time
About the Role

Sodexo is seeking a highly skilled and experienced Executive Director of Operations to lead our team at Howard University in Washington, D.C. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  1. Operational Leadership: Oversee the day-to-day operations of our food service team, ensuring seamless execution of our business strategy.
  2. Financial Management: Develop and manage budgets, forecasts, and financial reports to drive business growth and profitability.
  3. Team Development: Foster a positive and inclusive work environment, promoting employee engagement, development, and retention.
  4. Customer Service: Ensure exceptional customer service, building strong relationships with clients, students, and faculty.
  5. Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, mitigating risk and ensuring a safe working environment.
Requirements

To be successful in this role, you will need:

  1. Proven Leadership Experience: A minimum of 5 years of experience in a senior leadership role, preferably in the food service or hospitality industry.
  2. Financial Acumen: Strong financial management skills, including budgeting, forecasting, and financial analysis.
  3. Operational Expertise: Proven ability to lead and manage teams, drive business growth, and improve operational efficiency.
  4. Customer Focus: Excellent customer service skills, with a strong ability to build and maintain relationships with clients and customers.
  5. Compliance and Risk Management: Knowledge of relevant laws, regulations, and company policies, with a strong ability to mitigate risk and ensure compliance.
What We Offer

Sodexo offers a comprehensive benefits package, including:

  • Competitive salary and bonus structure
  • Comprehensive health insurance
  • Retirement savings plan
  • Professional development opportunities
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates.



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