Facilities Management Coordinator

6 days ago


Milford, Pennsylvania, United States MILFORD HOSPITALITY GROUP Full time
Job Summary

Milford Hospitality Group is seeking a highly skilled and experienced Housekeeping Supervisor to lead our team of room attendants and ensure we provide exceptional customer service. The successful candidate will be responsible for organizing employee shifts, training and motivating team members, and maintaining the highest standards of cleanliness and hygiene.

Key Responsibilities:

  • Train housekeeping staff on cleaning and maintenance tasks, ensuring they have the necessary skills and knowledge to perform their duties efficiently.
  • Oversee staff on a daily basis, providing guidance and support as needed to ensure seamless operations.
  • Conduct regular inspections of private and public areas, including stairways and lounge areas, to ensure they meet our high standards of cleanliness and tidiness.
  • Schedule shifts and arrange for replacements in cases of absence, ensuring that our rooms and facilities are always clean and well-maintained.
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards, ensuring that our guests receive the highest level of service.
  • Motivate team members and resolve any issues that occur on the job, promoting a positive and productive work environment.
  • Respond to customer complaints and special requests, providing prompt and courteous service to ensure guest satisfaction.
  • Monitor and replenish cleaning products stock, including floor cleaner, bleach, and rubber gloves, to ensure that our staff have the necessary resources to perform their duties effectively.
  • Participate in large cleaning projects as required, working collaboratively with other departments to ensure that our facilities are always clean and well-maintained.
  • Ensure compliance with safety and sanitation policies in all areas, maintaining a safe and healthy environment for our guests and staff.

Requirements and Qualifications:

  • Hands-on experience with cleaning and maintenance tasks for large organizations, with a proven track record of success.
  • Ability to use industrial cleaning equipment and products, with a strong understanding of their safe and effective use.
  • Excellent organizational and team management skills, with the ability to motivate and lead a team of staff.
  • Stamina to handle the physical demands of the job, with the ability to work varied shifts, including evenings and weekends.
  • High school diploma or equivalent, with a strong focus on customer service and hospitality.

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