Housekeeping Manager

12 hours ago


Lancaster, Pennsylvania, United States The High Companies Full time
Housekeeping Manager Job Description

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at The High Companies. As a Housekeeping Manager, you will be responsible for the efficient operation of all phases of housekeeping, laundry, and public space areas of the hotel.

Key Responsibilities:
  • Establish and enforce procedures for personal safety, security, and guest satisfaction.
  • Maintain high standards of cleanliness in rooms and lobby areas.
  • Ensure Marriott Reward/Hilton Honors rooms are set up to established standards.
  • Select, hire, and train room attendants, inspectors, housepersons, and laundry persons.
  • Assign rooms to be cleaned and schedule coworkers in all areas of the housekeeping department.
  • Prepare and assign cleaning projects monthly.
  • Report maintenance deficiencies throughout the property.
  • Conduct regular trainings and orientations.
  • Conduct coworker performance appraisals.
  • Conduct a monthly inventory of linens and supplies.
Requirements:
  • A high school diploma or GED is required.
  • A college degree in hotel/restaurant management is preferred.
  • Minimum of 3 years of hotel operations experience is required.
  • A valid driver's license is required.
  • Ability to operate computer systems such as Microsoft Office, Front Office PMS, ServicePro, and others.
What We Offer:
  • Excellent benefits, including medical, dental, and vision, for full-time coworkers.
  • Vacation time earned annually on your anniversary date.
  • 401(k) Retirement Plan with a company match.
  • Bonus programs for housekeeping and front desk coworkers.
  • Worldwide travel discounts.
  • A fun working environment.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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