Field Quality Engineer
4 weeks ago
Zero Motorcycles is seeking a highly skilled Field Quality Engineer to join our Quality Engineering organization. As a key member of our team, you will serve as a prime connection between the field and our cross-functional organization.
Key Responsibilities:- Identify and lead the implementation of field quality improvement opportunities.
- Analyze key field quality performance indicators to understand top customer complaints.
- Work with cross-functional stakeholders to improve overall field quality.
- Use core Quality tools and methodologies to determine root cause, implement corrective actions, and validate the efficacy of solutions.
- Develop a breadth of product knowledge by studying vehicle specifications, DFMEAs, and other part/product documentation.
- Perform failure analysis to drive root cause analysis, issue resolution, and continuous improvement.
- Lead regular quality reviews that focus on field trends, quality issues, and corrective actions.
- BS degree in Engineering or Science (Electrical or Mechanical Engineering preferred).
- Experience working on complex, cross-functional products.
- Strong analytical skills with an ability to interpret data to identify trends and anomalies.
- Experience working in a Quality organization in a manufacturing environment (experience in automotive is preferred).
- Strong practical knowledge of Quality problem-solving tools (Fishbone Diagrams, FMEA, Scatter Diagrams, The 5 Whys, Pareto Charts).
- Strong written and verbal communication skills, with an ability to present information to non-technical and technical audiences alike.
- Solid understanding of the Quality Core Tools (APQP, FMEA, MSA, SPC, PPAP).
- Experience/Familiarity with GD&T is a plus.
- Experience/Familiarity with Salesforce and Jira is a plus.
- Candidate must be able to sit for long periods of time to perform duties, and to move around and make inquiries from other staff and management as needed.
- Must be able to bend or lift objects up to 50 lbs.
The salary range for this position is $115,000-120,000.
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