Quality Assurance Specialist

20 hours ago


Moreno Valley, California, United States TRIGO Global Quality Solutions Full time
Job Description

TRIGO Global Quality Solutions is seeking a Quality Resident Engineer/Automotive Liaison to join our team.

This role is crucial for the success of our Quality Resident Engineering business, and we are looking for a candidate who can accomplish the following objectives to the highest feasible standards:

  • Ensure customer satisfaction through technical support and quality issue resolution.
  • Build a strong professional relationship with the customer at plant level.
  • Be identified as the customer's representative, qualified to deal with production issues.
  • Ensure open and straight communication between OEM and the contracted customer.
  • Suggest improvements to both OEM and the contracted customer.
  • Analyze problems at OEM's facility to find solutions and inform affected production plants.
  • Provide continuous feedback to the customer about claim status and evolution.
  • Participate in customer meetings and seek feedback on customer satisfaction.
  • Audit the customer's handling of our products.
  • Keep up-to-date on technical and quality-related specifics through regular meetings and visits.
  • Report to the TRIGO Country Resident Manager and defined contacts externally.

Required Skills:

  • Strong Mechanical Skills
  • Excellent Communication Skills, Both written and verbal
  • Strong in process and process controls
  • Identify and implements Standardized Work
  • Process and Product audits experience
  • Shipping and Receiving knowledge.
  • Strong personality able to give direction and lead teams.
  • Sequencing and of automotive parts (preferred)
  • Tier 1 experience (preferred)

Personal Skills:

  • Ability to deal with pressure and ambiguous situations.
  • Eager to take on new challenges and responsibilities.
  • Self-motivated/Self-Starter.
  • Strong integrity, used to act as company's rep.
  • Able to build a long-term win-win patterns with client.
  • Communication a plus with excellent problem-solving and customer relationship skills.

About TRIGO Global Quality Solutions:

We are a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of over 10,000 professionals present in 20+ countries across 4 continents, we offer a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting, and training.

We are committed to the core values of equal employment opportunity and treat people fairly, with respect, and dignity. We offer employment opportunities based on an individual's qualifications and performance, free from discrimination or harassment.



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