Quality Assurance Specialist

3 weeks ago


Scotts Valley, California, United States Zero Motorcycles Full time
Job Description

Zero Motorcycles is seeking a highly skilled Field Quality Engineer to join our Quality Engineering organization. This key role will serve as a prime connection between the field and our cross-functional organization, driving quality improvements and ensuring customer satisfaction.

Key Responsibilities:

  • Identify and lead the implementation of field quality improvement opportunities.
  • Analyze key field quality performance indicators to understand top customer complaints.
  • Collaborate with cross-functional stakeholders to improve overall field quality.
  • Apply core Quality tools and methodologies to determine root cause, implement corrective actions, and validate solutions.
  • Develop a breadth of product knowledge by studying vehicle specifications, DFMEAs, and other documentation.
  • Perform failure analysis to drive root cause analysis, issue resolution, and continuous improvement.
  • Lead regular quality reviews to focus on field trends, quality issues, and corrective actions.

Requirements:

  • BS degree in Engineering or Science (Electrical or Mechanical Engineering preferred).
  • Strong analytical skills with the ability to interpret data and identify trends.
  • Experience working in a Quality organization in a manufacturing environment (automotive experience preferred).
  • Strong practical knowledge of Quality problem-solving tools and a proven history of successful application.
  • Strong written and verbal communication skills with the ability to present information to technical and non-technical audiences.
  • Solid understanding of the Quality Core Tools (APQP, FMEA, MSA, SPC, PPAP).

Physical and Sensory Requirements:

  • Candidate must be able to sit for long periods and move around as needed.
  • Must be able to bend or lift objects up to 50 lbs.

Salary Range: $115,000-120,000. Zero Motorcycles is an equal opportunity employer and welcomes applications from diverse candidates. Applicants must be authorized to work in the U.S. and are unable to sponsor or take over sponsorship of an employment Visa at this time.



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