Dental Office Front Desk Coordinator

21 hours ago

Lakeville, Minnesota, United States Metro Dentalcare Full time
Job Summary

We are seeking a highly organized and customer-focused Business Assistant to join our team at Metro Dentalcare in Lakeville, MN. As a Business Assistant, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our dental team.

Key Responsibilities
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
What We Offer
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing you the opportunity to develop to your full potential.
  • Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
  • Access to on-demand Daily Pay.
About Metro Dentalcare

Metro Dentalcare Lakeville, like each Heartland Dental supported office, is unique to the community and the patients they serve. We thrive on collaboration, communication, and community, and we're looking for a like-minded individual to join our team.

Requirements
  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
  • High school diploma or equivalent.
Preferred Experience
  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.

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