Access Services Representative

1 month ago


Denton, Texas, United States Baylor Scott & White Healthcare Full time
Job Summary

The Access Services Representative 1 plays a critical role in ensuring seamless patient registration and financial clearance processes. This position requires strong communication and interpersonal skills to obtain accurate demographic and insurance information, verify patient eligibility, and negotiate payment arrangements.

Key Responsibilities
  • Conduct patient interviews to obtain demographic and financial data for registration, insurance verification, and billing.
  • Register patients at multiple locations and work multiple areas within the department, ensuring efficient patient flow processes.
  • Verify patient eligibility for insurance coverage and calculate patient liability according to financial clearance policies.
  • Negotiate payment arrangements with patients and collect deposits as necessary.
  • Assist patients with navigation and provide medical mobility assistance as needed.
  • Adhere to compliance requirements for order validations, cash policy, government payor requirements, and patient safety.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Basic computer skills and Microsoft Office proficiency.
Benefits
  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.


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