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Customer Service Representative

1 month ago

Denton, Texas, United States Mr. Rooter Corporation Full time
Customer Service Representative

At Mr. Rooter Corporation, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in upholding our service philosophy, providing the highest level of customer service and satisfaction.

Key Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner
  • Prioritize and coordinate service scheduling to meet customer requirements
  • Communicate effectively with customers and service technicians to resolve any issues
  • Utilize customer development techniques to identify opportunities for growth and improvement
  • Perform other duties as needed, including cross-training in related positions
Requirements:
  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional service and have a strong work ethic, we encourage you to apply.