Client Service Representative

1 month ago


Denton, Texas, United States Canon USA & Affiliates Full time
About the Role

We are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Canon Solutions America, Inc. in Denton, TX. As a key member of our facilities team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our site.

Your Impact

As a Client Service Representative, you will be the first point of contact for our clients and will be responsible for:

  • Promptly informing supervisors of potential problems or customer concerns
  • Reviewing and responding to management and client requests in a timely and professional manner
  • Providing excellent customer service and ensuring customer satisfaction
  • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded
  • Performing various tasks such as mail and courier services, shipping and receiving, and inventory management
About You

We are looking for a candidate with:

  • A high school diploma or equivalent experience
  • Less than one year of related experience
  • Basic computer skills and technical knowledge
  • Ability to multitask and prioritize in order to meet deadlines
  • Good customer service and communication skills
  • Ability to work with minimal supervision and overtime as needed
Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.

We offer a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



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