Customer Service Representative

2 days ago


Jacksonville, North Carolina, United States Rack Room Shoes Full time

Rack Room Shoes offers a rewarding opportunity for a Customer Service Representative - Retail to join our team in Jacksonville, North Carolina. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.

About Us

We are a family footwear retailer with a wide selection of nationally recognized brands and exclusive private labels. Our goal is to provide great styles and outstanding values to our customers, making us their go-to destination for comfort, dress, casual, and athletic footwear.

Job Description

This Customer Service Representative - Retail will be responsible for creating an excellent shopping experience for our customers by adhering to our service standards and maintaining awareness of all current sales promotions. Key responsibilities include:

  • Meeting both sales and work goals as directed by store management while maintaining accuracy and completeness of work.
  • Leading other team members by being an example of accuracy and completeness in work.
  • Processing all sales and POS terminal transactions in accordance with policy and procedure.
  • Maintaining cleanliness and organization of all areas within the store.

The ideal candidate will possess excellent interpersonal skills, basic communication skills, organization, and math skills. Experience in retail sales, preferably specialty retail or footwear, is also a plus.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Interpersonal skills to deal effectively with external contacts and employees at all levels.
  • Basic communication (verbal and non-verbal), organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
Benefits

We offer competitive pay ranging from $10.00 to $12.00 per hour, depending on experience. Other benefits include opportunities for professional growth and development, a positive and supportive work environment, and a chance to work with a dynamic and fashion-forward brand.



  • Jacksonville, North Carolina, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need...


  • Jacksonville, North Carolina, United States Circle K Stores, Inc. Full time

    Store : 3236 Richlands Highway, Jacksonville, North Carolina 28540 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We are seeking a Customer Service Representative to work in a fast-paced, fun environment. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long...


  • Jacksonville, North Carolina, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...


  • Jacksonville, North Carolina, United States Family Dollar Full time

    Key Responsibilities:As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. This includes greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency.Key Skills:• Provide top-notch customer service• Assist...


  • Jacksonville, North Carolina, United States Handy Mart Full time

    OverviewWe're looking for a talented individual to join our team as a Cashier/Sales Associate at Handy Mart. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the success of our sales floor.ResponsibilitiesCustomer Service: Greet...


  • Jacksonville, North Carolina, United States Jimmy John Full time

    We are seeking a motivated and customer-focused individual to join our team at Jimmy John's. As a Part-time Delivery Driver, you will be responsible for delivering exceptional customer experiences and ensuring our high standards are met. Your role will involve greeting and thanking every customer with a smile and eye contact, executing quality store...


  • Jacksonville, North Carolina, United States Handy Mart Full time

    OverviewAs a Midday Shift Associate at Handy Mart, you will be at the heart of the action, working in a dynamic and fast-paced environment. Our convenience store and gas station are a hub for customers, and we need someone who can provide top-notch service during the busy midday and evening hours.ResponsibilitiesCustomer Service Expert: Provide excellent...


  • Jacksonville, North Carolina, United States Ace Hardware Full time

    Work with UsWe're seeking friendly and helpful team members to welcome and assist customers at Ace Hardware. Previous hardware experience is a plus, but we provide extensive training to ensure you're equipped to succeed.Our MissionAt Ace Hardware, we're independently owned and operated, which means helping our community is our top priority. We're committed...


  • Jacksonville, North Carolina, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while ensuring the safe and timely delivery of U-Box containers.Key Responsibilities:Operate a flatbed truck and...


  • Jacksonville, North Carolina, United States Circle K Stores, Inc. Full time

    Are you a customer-focused individual looking for a rewarding career? We have an exciting opportunity for a Retail Service Associate at Circle K Stores, Inc.**Job Summary:**As a Retail Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our...


  • Jacksonville, North Carolina, United States Circle K Full time

    Key Responsibilities:• Deliver exceptional customer service and resolve issues promptly.• Operate cash registers accurately and efficiently.• Perform various tasks related to fuel console and lottery machine operations.• Maintain store facilities and equipment for safety, cleanliness, and proper working order.About the Role:As a valued member of the...

  • Sales Associate

    4 weeks ago


    Jacksonville, North Carolina, United States Kimbrell's Furniture Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales Associate to join our team at Kimbrell's Furniture. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a professional attitude at all times.Key Responsibilities:Meet and communicate with...


  • Jacksonville, North Carolina, United States Lane Valente Industries Full time

    Job DescriptionLane Valente Industries is a leading international construction and facility maintenance company with a strong presence in the U.S. and Canada.We are seeking a highly skilled HVAC Service Technician to join our team of field technicians who provide top-notch service to national accounts.The successful candidate will be responsible for...


  • Jacksonville, North Carolina, United States AMM Healthcare Full time

    Job Summary:Are you a highly organized and detail-oriented individual with experience in medical billing and collections? We are seeking a Patient Account Representative to join our team at AMM Healthcare. In this role, you will be responsible for collecting payments from patients, resolving issues related to patient accounts, and providing exceptional...


  • Jacksonville, North Carolina, United States Food Lion Full time

    Meaningful Careers at Food LionWe believe our associates are our greatest assets. To support their growth, we offer a variety of challenges and opportunities for development.Our Commitment to AssociatesWe strive to provide a fulfilling work experience and recognize the value of each associate's contributions to our organization's success.Equal Employment...

  • Sales Representative

    3 weeks ago


    Jacksonville, North Carolina, United States Rack Room Shoes Full time

    Rack Room Shoes Job Summary: As a Sales Associate at Rack Room Shoes, you will be responsible for creating an excellent shopping experience for our customers by maintaining awareness of all current sales promotions, maintaining merchandise presentation, and processing all sales and POS terminal transactions in accordance with policy and procedure.Key...


  • Jacksonville, North Carolina, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. Your interactions with customers will be the face and voice of our brand, and you will be the first point of contact for guests who walk into our restaurant.Key...


  • Jacksonville, North Carolina, United States Sam's Club Full time

    Key Responsibilities:We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for ensuring a positive shopping experience for our members by providing exceptional customer service, assisting with purchases, and maintaining a clean and organized store...


  • Jacksonville, North Carolina, United States Carolina Comfort Air Inc Full time

    Job SummaryWe are seeking an experienced Service Technician to join our team at Carolina Comfort Air Inc. As a key member of our team, you will be responsible for installing, maintaining, and repairing ventilation, air conditioning, and environmental control systems.Key Responsibilities:Install and test automatic, programmable, or wireless thermostats to...


  • Jacksonville, North Carolina, United States Hendrick Automotive Group Full time

    Job Summary:We are seeking a skilled Automotive Service Technician to join our team at Stevenson-Hendrick Toyota Jacksonville. As a key member of our service department, you will be responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Key Responsibilities:Identify necessary vehicle repairs and...