Customer Service Representative

5 days ago


Jacksonville, North Carolina, United States U-Haul Full time
Customer Service Representative Job Description

Are you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers regarding products and services, and preparing rental invoices and accepting equipment returned from rental. Additionally, you will participate in ongoing continuous U-Haul education through U-Haul University.

Why Work for U-Haul?

U-Haul offers a range of benefits, including career stability, opportunities for advancement, and a supportive team environment. You will also have access to a range of perks, including mindset app reimbursement, gym reimbursement, and discounts on Apple products and Dell computers.

Requirements

To be successful in this role, you will need a valid driver's license and the ability to maintain a good driving record. You will also need a high school diploma or equivalent.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an Equal Opportunity Employer

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness and strive to create a work environment that is free from discrimination and harassment.

Apply Today

Don't miss out on this exciting opportunity to join the U-Haul team. Apply today and take the first step towards a rewarding career in customer service.

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