HVAC Service Technician
1 day ago
We are seeking an experienced Service Technician to join our team at Carolina Comfort Air Inc. As a key member of our team, you will be responsible for installing, maintaining, and repairing ventilation, air conditioning, and environmental control systems.
Key Responsibilities:
- Install and test automatic, programmable, or wireless thermostats to minimize energy usage.
- Repair or replace defective equipment, components, or wiring.
- Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
- Adjust system controls to settings recommended by the manufacturer to balance the system.
- Perform general or preventive maintenance procedures such as cleaning or vacuuming equipment.
- Install auxiliary components to heating-cooling equipment, such as valves, air ducts, and dampers.
- Test electrical circuits or components for continuity, using electrical test equipment.
- Relocate from one jobsite to another jobsite as dispatched during the workday.
- Report to dispatcher when arriving and leaving jobsite.
- Follow instructions from supervisor and/or dispatcher and carry out in a timely manner.
- Report problems with equipment to Service Dispatcher to expedite parts delivery.
- Communicate with customers and collect C.O.D. on maintenance visits as directed.
- Ability to work staggered schedule if required.
- Maintain professional appearance and attitude at all times.
- Complete all service-related forms properly.
- Provide all customers with new/renewal maintenance agreement program information.
- Inform and educate customers about residential planned maintenance agreements.
- Inform and educate customers on additional products or services available through the company.
- Inform customer of replacement options following company guidelines.
- Develop basic knowledge of electrical refrigeration principles, service tool, and testing devices.
- Develop skills to perform planned maintenance on residential systems utilizing maintenance.
- Offer maintenance and accessories on each call.
- Build average ticket by completing complete system diagnostic.
Requirements:
- Valid driver's license.
- Insurable driving record.
- Minimum of a High School diploma.
- At least 2 years of overall professional experience as a Service Technician or similar role within a HVAC related field.
- Work from 40' extension ladder and 6' step ladder.
- Ability to operate power and hand tools safely.
- Participate in in-house training programs.
- Ability to follow written and verbal directions as given.
- Must have good communication and presentation skills.
- EPA certification.
- Demonstrate mechanical aptitude.
- Must have clear and analytical approach to problem solving, and strong decision-making abilities.
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