U-Box Customer Care Representative

4 weeks ago


Jacksonville, North Carolina, United States U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while ensuring the safe and timely delivery of U-Box containers.

Key Responsibilities:

  • Operate a flatbed truck and transport U-Box containers to and from specified destinations.
  • Load and unload storage containers for delivery.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Provide exceptional customer service and ensure customer satisfaction.

Requirements:

  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
  • Open availability.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.

May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Offers:

  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.


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