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Office Specialist I

2 months ago

Augusta, Maine, United States State of Maine Full time
Job Summary

We are seeking a highly skilled and detail-oriented Office Specialist I to join our team at the Maine Veterans' Memorial Cemetery System in Augusta. As an Office Specialist I, you will provide clerical support to assist veterans and their families throughout the burial process, from establishing eligibility to aiding our most honorable citizens to their final resting place.

Key Responsibilities
  • Assist families with grave marker applications, verify eligibility, print and mail eligibility certificates.
  • Place office orders and ensure timely delivery of grave markers, headstones, and niche-wall markers.
  • Oversee the internal operations of data entering information into Bureau's client-management systems.
  • Run reports to ensure NCA guidelines and policies are met.
  • Provide backup for other administration staff, scheduling burials, answering phones for cemetery-related questions.
  • Assist in compiling and proofing yearly wall of name updates.
  • Provide secondary coverage for ordering and maintaining inventory, paying invoices, and plot allowances.
Requirements
  • Training, education, or experience in office and administrative support work that demonstrates competency in applying a proficient knowledge of modern office practices.
  • Ability to work with grieving family members in a compassionate and professional manner.
  • Pass federal background check to access NCA's BOSS program as a condition of employment.
Benefits

The State of Maine offers a comprehensive benefits package, including health insurance coverage, dental insurance, and a retirement plan. We also provide a work-life balance with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds.