Transportation Management Center Specialist I Seasonal
4 weeks ago
This role is responsible for detecting and responding to unplanned incidents on the transportation network, communicating emergency and non-emergency information to public agencies and the public, and dispatching units as needed. The Transportation Management Center Specialist I Seasonal will work under general supervision to ensure the safe and efficient movement of people and goods.
Key Responsibilities- View, create, modify, and enable response scenarios to assist the public and promote consistent traffic flow.
- Evaluate and respond to major incidents by determining obstacles, injuries, fatalities, spills, and estimated duration, and confirm assistance of emergency responders.
- Coordinate with interagency traffic management personnel during confirmed incidents and before special events to ensure appropriate response.
- Receive and prioritize non-emergency and emergency requests for police, fire, and emergency medical services, MaineDOT personnel, and other public safety resources.
- Monitor the status of MaineDOT's road network and respond to events per the Transportation Management Center (TMC) manual to utilize identified solutions promoting traffic flow.
- Record information in the appropriate records management system and relay pertinent information to incoming personnel to maintain consistent communication within the TMC.
- Prioritize and determine the appropriate incident response based on the information from the reporting party to properly inform and assist other parties and the public of incidents.
- Report any software or equipment malfunctions to the appropriate personnel to facilitate appropriate repairs.
- Post public advisories regarding construction, road conditions, and incidents into the Advanced Traffic Management System (ATMS) software and Intelligent Transportation System (ITS) devices to notify the public per established guidelines.
- Notify upper level MaineDOT Management and MaineDOT Duty Officers of pre-defined traffic scenarios to obtain next steps regarding TMC actions.
This position will initially work nights from 6PM-6AM with the following schedule per two-week period:
- Monday/Tuesday - off
- Wednesday/Thursday - on
- Friday/Saturday/Sunday - off
- Monday/Tuesday - on
- Wednesday/Thursday - off
- Friday/Saturday/Sunday - on
This amounts to 84 hours per pay period (8 hours overtime). The schedule allows for three day weekends every other weekend and opportunities for overtime.
RequirementsTo be minimally qualified for this position, candidates must provide evidence of the following experience:
- Education, training, and/or experience in radio dispatch communications, law enforcement, public safety, or transportation requiring the use of radio telecommunications equipment -OR- direct work experience involving a high level of public contact, customer service, or customer relations activities which required the use of radio telecommunications equipment.
The State of Maine offers a valuable total compensation package, including:
- Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
- Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary.
- Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
- Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Equal Opportunity EmployerMaine State Government is an Equal Opportunity employer, committed to creating a strong sense of belonging for all team members. We welcome applicants from diverse backgrounds and encourage those who are passionate about public service to apply.
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