Claims Representative
3 weeks ago
Transform Your Career in Insurance
At Cincinnati Insurance Company, Inc., we prioritize people and apply the Golden Rule to our daily operations. To bring this vision to life, we're seeking exceptional individuals to join our talented team. Our service-oriented, ethical, knowledgeable, and caring associates are the heart of our mission to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your expertise to help us achieve continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
About the Role
The Field Claims department is currently seeking Claims Representatives to service the territory surrounding Tyler, TX. The ideal candidate is required to reside within the territory.
This territory offers an opportunity for experienced or entry-level representatives to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Key Responsibilities
- Conduct thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
- Once eligible, become a certified and active Arbitration Panelist
Requirements
To be a successful Claims Representative:
Salary: The pay range for this position is $55,000 - $76,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
- Be available and communicative during regular business hours
- A desire to learn about the insurance industry and provide a great customer experience
- The ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
Bring education or experience from:
- A bachelor's degree
- AINS, AIC, or CPCU designations preferred
Benefits
In addition to compensation, benefits include:
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match
Grow with Us
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Embrace a Diverse Team
As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity, and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.
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