Insurance Customer Service Representative

3 weeks ago


Tyler, Texas, United States Zach Pruitt - State Farm Agent Full time
Position Overview

A successful State Farm Agent is seeking a qualified professional to join their team as an Account Associate. This role offers an opportunity for a rewarding career with excellent income and growth potential. The ideal candidate is a motivated self-starter who thrives in a fast-paced environment and is interested in helping our business grow through value-based conversations and remarkable customer experience.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $50,000.00 per year

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