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HR Operations Specialist
2 months ago
Department: Human Resources
Location: Remote or Flexible Office Locations
About Acrisure
Acrisure stands as a premier leader in the Fintech sector, merging human expertise with advanced technology to deliver a wide array of financial solutions to countless businesses and individual clients. Our mission is to connect clients with resources that safeguard and enhance their essential assets, encompassing Insurance, Reinsurance, Cyber Services, Mortgage Origination, and beyond.
With a workforce exceeding 17,000 entrepreneurial professionals across 21 countries, Acrisure has remarkably expanded from $38 million to $4.3 billion in revenue over the past decade. Our organizational culture is characterized by an entrepreneurial spirit, fostering innovation, client focus, and an unwavering determination to succeed.
About The Role:
This position will report directly to the Platform HR Leader and will oversee the daily HR functions in collaboration with employees and managers, while also supporting HR initiatives within the Platform.
Key Responsibilities:
- Oversee local HR operations, addressing inquiries, resolving issues, and providing support.
- Assist in recruitment processes and coordinate interview scheduling.
- Maintain and update internal employee records and documentation.
- Serve as the primary Workday contact for employees and management.
- Act as the initial point of contact for HR-related inquiries from managers and employees.
- Facilitate onboarding and offboarding processes for staff.
- Support local employee engagement programs and initiatives.
- Organize training sessions and professional development seminars.
- Assist in the rollout of Home Office HR initiatives aimed at fostering positive organizational change.
- Contribute to the implementation of a performance management framework, including support for performance development plans and employee growth programs.
- Conduct new employee orientations, covering benefits, policies, and time tracking.
Qualifications:
- Exceptional organizational and time management abilities, with a keen attention to detail.
- Proven ability to work both independently and collaboratively, depending on task requirements.
- Capability to thrive in a fast-paced environment, managing multiple priorities and meeting deadlines.
- Effective verbal and written communication skills, including active listening capabilities.
- Strong problem-solving skills to address issues or escalate them as needed.
- Enjoys frequent interaction with team members, demonstrating high motivation, positive attitude, and a sense of urgency to achieve objectives.
- Ability to build credibility and foster strong relationships with internal stakeholders through ethics, integrity, and professionalism.
- Proficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint, with experience in M365 collaboration tools (OneDrive, MS Teams, SharePoint).
- Bachelor's degree in Business, Human Resource Management, or a related field, or equivalent education and experience.
- At least 3 years of experience in an HR Coordinator role or similar, with some Generalist experience preferred.
- Current PHR/SHRM certification or equivalent is advantageous.
- Competitive Salary
- Comprehensive Healthcare Coverage
- Retirement Savings Options
- Charitable Contribution Programs
- Flexible Work Arrangements
- Opportunities for Professional Growth
- Parental Leave Policies
- Generous Paid Time Off
For more information, please visit our website.