Experienced Community Operations Manager

2 weeks ago


Village of Williamsburg, United States Thalhimer Full time
Job Overview

Cushman & Wakefield | Thalhimer presents an exceptional opportunity within our Multifamily division. We are in search of a dedicated and skilled Senior Community Manager to oversee operations at our residential properties.

The ideal candidate will exhibit a positive and energetic demeanor, demonstrate teamwork, take initiative, and be adaptable to varying work hours as needed.

Educational Background and Experience:

A Bachelor's degree from an accredited institution or a minimum of 5 years of relevant experience in property management. Proficiency in Microsoft Office Suite, particularly Excel and Outlook, along with familiarity with property management software is essential.

Key Qualifications:

  • A proactive individual capable of managing multiple tasks in a fast-paced setting
  • Exceptional attention to detail with strong problem-solving skills
  • Reliable and adaptable
  • Able to identify improvement opportunities and collaborate effectively within a team
  • Strong interpersonal skills with a passion for customer service

Core Responsibilities:

  • Oversee daily community operations, including leasing, marketing, and maintenance
  • Ensure a high standard of customer service and foster connections with residents
  • Promote properties through various marketing channels, including online platforms and community outreach
  • Handle all rental inquiries professionally
  • Maintain tracking of prospects and provide regular reports to the corporate office
  • Manage financial transactions, including accounts payable and receivable
  • Facilitate lease agreements in compliance with corporate policies and regulations
  • Process rent payments and manage resident accounts efficiently
  • Supervise maintenance personnel regarding work orders and unit inspections
  • Control property expenditures in alignment with budgetary guidelines
  • Implement and oversee lease renewal initiatives
  • Keep tenant files organized and up-to-date
  • Manage all tenant communications effectively
  • Conduct regular inspections of the community
  • Organize and host resident engagement events
  • Perform market surveys to recommend rent adjustments and concessions
  • Strive to make a positive impact within the community

Cushman & Wakefield | Thalhimer is committed to equal employment opportunities.

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