Cafe Shift Manager

4 days ago


Milwaukee, Wisconsin, United States COLECTIVO COFFEE ROASTERS Full time
Cafe Shift Leader Job Description

At Colectivo Coffee Roasters, we're seeking a skilled Cafe Shift Leader to join our team. As a Cafe Shift Leader, you will be responsible for delivering exceptional customer experiences and leading our cafe team to achieve positive financial results.

Key Responsibilities:
  • Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
  • Train and develop co-workers for the responsibilities of their jobs, ensuring a high level of overall performance.
  • Delegate specific responsibilities using the Cafe Functional Architecture Model.
  • Ensure the cafe's coffee, food, and administrative functions provide a remarkable customer experience with Colectivo's people, products, and environments.
  • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
Requirements:
  • College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.
  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends, and holidays.
  • Ability to stand for extended periods of time, reach, bend, and lift a minimum of 50lbs.
  • Ability to see, read, and write in English.
  • Completed Colectivo Cafe training programs - Register, SB, 300 level bar certification, New Hire Orientation.
Salary:

$14.25 Plus Tips (starting)


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