Cafe Shift Leader
5 days ago
Job Summary:
The Cafe Shift Leader will provide leadership and guidance to deliver a remarkable experience for our customers and co-workers, aligning with Colectivo Coffee's Mission and Values.
Key Responsibilities:
- Drive positive financial results in accordance with budget and business objectives.
- Develop and maintain a culture of accountability and continuous improvement, adhering to Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers to ensure high levels of performance and job satisfaction.
- Delegate responsibilities effectively using the Café Functional Architecture Model.
- Ensure exceptional customer experiences through Colectivo's people, products, and environments.
- Foster a positive and lively tone that invites customers and co-workers.
- Perform other duties or projects as assigned.
Requirements:
- College degree in a business-related field or equivalent experience in a hospitality setting and/or supervisory role.
- Proficient skill level in POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for a schedule that includes evenings, weekends, and holidays.
- Ability to stand for extended periods, reach, bend, and lift a minimum of 50lbs.
- Ability to see, read, and write in English.
- Completed Colectivo Café training programs.
Salary and Benefits:
$14.63 Plus Tips (starting)
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