Operations Manager
4 weeks ago
This is a key role within the Genesis Health Clubs team, responsible for the day-to-day operations of the Front Desk. The successful candidate will be responsible for managing the front desk team, ensuring excellent customer service, and maintaining a clean and organized environment.
Key Responsibilities:- Manage the front desk team, including hiring, training, and scheduling.
- Ensure excellent customer service, responding to member inquiries and resolving issues in a timely manner.
- Maintain a clean and organized front desk area, including inventory management and supply ordering.
- Assist the Club Manager with club operations, including daily register deposits and submitting product orders.
- Attend all staff and club meetings, and participate in group classes and regular exercise.
- 1-2 years' experience in customer service or a related field.
- Ability to work well with others, including team members and members.
- Experience in cash handling and credit cards.
- Available to work weekends, evenings, and holidays.
Genesis Health Clubs is a leading fitness and wellness company with 60 locations across the Midwest. We offer a wide range of services, including cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates, and more. Our members enjoy access to specialized amenities and services, including child care, tanning, basketball courts, steam rooms, tennis courts, and more.
At Genesis Health Clubs, we're committed to helping our members achieve their health and fitness goals. Our personal trainers are nationally certified and genuinely care about helping our members succeed. We offer a wide range of classes, including step aerobics, Zumba, cycling, muscular strength, and more.
Genesis Health Clubs is a dynamic and growing company, with opportunities for career advancement and professional growth. If you're passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.
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