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Guest Services Representative

4 weeks ago

San Carlos, California, United States Extended Stay Full time
Role Summary

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.

Key Responsibilities
  • Assist guests with all inquiries and requests in a timely and professional manner.
  • Process reservations, registration, and payment in accordance with company guidelines.
  • Collect relevant guest information for potential sales leads.
  • Provide reasonable accommodations to guests as needed.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.