Guest Services Representative

1 month ago


South San Francisco, California, United States Chicken Coup, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Chicken Coup, LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Ensure the dining room and restroom are clean and well-maintained, adhering to high standards of cleanliness and organization.
  • Manage cash handling and make change accurately, maintaining a high level of attention to detail.
  • Act as the first point of contact for customer complaints, resolving issues promptly and professionally.
  • Multitask and prioritize tasks to ensure seamless service delivery, maintaining a high level of productivity and efficiency.
  • Work collaboratively with the kitchen team to ensure timely and accurate food delivery.
  • Participate in ongoing training and development to enhance skills and knowledge, embracing a culture of continuous learning.
  • Meet the physical demands of the role, including standing, bending, stooping, reaching, and lifting up to 30 pounds.
Benefits
  • This is a tipped position, offering opportunities for additional income.
  • Access to a language learning program through Babbel.
  • Tuition assistance program for further education and development.
  • Free meal when working and a discount when not.
  • Opportunities for growth and advancement within the company.
Equal Employment Opportunity

Chicken Coup, LLC provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary

$17.75/Hr



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