Clinical Specialist, Cardiac Rhythm Technologies
1 month ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.
Our MissionWe focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. Our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster.
What We Offer- Career development with an international company where you can grow the career you dream of
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save (student debt program and FreeU (education benefit - an affordable and convenient path to getting a bachelor's degree
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
Working under general direction, provides advanced engineering, sales, educational, and technical support in response to complex field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving CRM products. Performs work that involves a high degree of independence.
Responsibilities- Identifies and routinely uses the most effective, cost-efficient, and best business practices to execute processes; continually evaluates their effectiveness and appropriateness
- Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager
- Acts as a senior clinical interface between the medical community and the business
- Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly
- Provides engineering, sales, education, and clinical support in response to the most complex field inquiries on an as-needed basis
- Develops, leads, and/or facilitates trainings and other programs on CRM products to healthcare professionals
- Provides insight, guidance, and feedback to management on market feedback and components of next-generation products
- Provides regional CRM implant case coverage
- Provides additional backup support to CRM Sales Representatives in the following areas: sales support, regional training seminars, clinical studies/data collection, trouble shooting, and new product in-service training to physicians, nurses, and sales representatives
- Mentors and provides leadership for less experienced Clinical Specialists
- Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management
- Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required
- Requires ability to become certified on SJMSC CRM products
- A minimum of four plus years increasingly responsible experience in the cardiac pacing and related industries
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
- Familiarity with cath lab and operating room procedures and protocol
- Demonstrated advanced knowledge of cardiac pacing systems is also necessary
- Must apply engineering skills and abilities to interpret and solve complex clinical problems
- Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
- Must have the ability to concentrate on detail and work independently
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials
- Must be able to take rotational on-call schedule: supporting duties beyond business hours during on-call shifts
- Must be able to work flexible hours and complete extensive training program
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