Commercial Customer Service Expert

2 days ago


Philadelphia, Pennsylvania, United States Perun HR Full time

Welcome to Perun HR We are excited to offer an exciting opportunity for a Commercial Customer Service Expert to join our remote team. As a key member of our sales team, you will play a crucial role in delivering exceptional customer service and driving business growth.

Responsibilities:
  • Provide top-notch customer service via phone, email, and chat, ensuring that every interaction is positive and engaging.
  • Build strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Stay up-to-date on product knowledge, market trends, and competitor activity to make informed decisions and drive sales.
Requirements:
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 2 years of customer-facing experience, preferably in sales or account management.
  • Excellent communication and problem-solving skills, with the ability to navigate complex customer situations.
  • Proficiency in CRM software and other sales tools.

Estimated salary range: $42,000 - $60,000 per year.



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