Customer Service Expert

5 days ago


Philadelphia, Pennsylvania, United States Planet Fitness Full time

We are seeking an experienced Customer Service Representative to join our team as an Overnight Closer at Planet Fitness. This role requires a highly motivated and customer-focused individual who can provide exceptional service to our members, prospective members, and guests during overnight hours.

Responsibilities:
  • Answer phone calls, check members into the system, and facilitate new member sign-ups.
  • Assist with maintaining the cleanliness and organization of the club, including closing out the previous day's activities.
  • Respond to member inquiries and concerns in a timely and professional manner, escalating issues as necessary.
What We Offer:
  • A competitive salary ranging from $35,000 to $45,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for growth and development within the company.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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