Commercial Recovery Expert
3 weeks ago
NewLane Finance is a commercial equipment finance company serving small and mid-size businesses nationwide. Our goal is to provide fair and transparent financing solutions with unmatched speed, convenience, and customer service. We are seeking an experienced Recovery Analyst to join our team.
About the Role
This is a key position within our recovery department, responsible for managing post charge-off accounts and engaging in outbound and inbound recovery calls to identify issues and provide solutions. The successful candidate will possess excellent organizational skills, attention to detail, and strong communication abilities. A positive and customer-centric attitude is essential for success in this role. This position reports directly to the Director of Recovery and offers a competitive compensation package including health insurance, 401(k), and generous PTO.
Responsibilities
- Manage post charge-off accounts, ensuring accurate and timely resolution
- Engage in recovery calls, analyzing data to identify issues and provide solutions
- Collaborate with colleagues to resolve charged-off accounts, ensuring compliance with regulations
- Analyze financial data to assess appropriate course of action, identifying potential settlement opportunities
- Monitor assigned accounts, tracking trends and providing regular collection forecasts to management
Requirements
- Five plus years of experience in commercial collections, preferably in leasing or financial industries
- Exceptional organizational skills, with ability to work autonomously
- Excellent written and verbal communication skills, with ability to negotiate settlements
- Proficient computer skills, including MS Office Suite and proprietary software programs
- Ability to work quickly and efficiently, prioritizing multiple tasks and deadlines
Benefits
NewLane Finance offers a comprehensive benefits package, including: health insurance, 401(k) with match, life insurance, AD&D insurance, flexible spending, short-term disability insurance, long-term disability insurance, and generous PTO.
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