Senior Litigation Claims Analyst, General Liability

2 weeks ago

Maitland, Florida, United States Zurich Insurance Company Ltd. Full time
Elevate Your Career with Zurich North America Claims:

Join Zurich North America Claims as a Senior Litigation Claims Analyst, where we prioritize work-life balance and flexibility in your career journey.

Our hybrid work model is designed to meet the diverse needs of our employees, providing an ideal mix of independence and teamwork.

You will have the opportunity to work from your chosen location while also participating in valuable in-person interactions and collaborative initiatives.

While the model supports autonomy, occasional office presence may be necessary.

The selected candidate will be expected to report to our Maitland, FL office on a hybrid schedule.


Position Overview:
Zurich is on the lookout for a committed Senior Litigation Claims Analyst to become part of our team. In this position, you will manage multi-party commercial line claims that present moderate to high exposure and complexity. Following established guidelines, you will ensure claims are handled efficiently and effectively while providing outstanding, customer-focused service.

Key Responsibilities:
Oversee and resolve multi-party commercial line litigated claims.
Ensure claims are processed within defined limits of authority.
Deliver exceptional customer-centric claims service.

Essential Qualifications:
Bachelor's Degree and 3+ years of experience in Claims or Insurance OR Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance. Must obtain and maintain required adjuster license(s).


Understanding of insurance regulations, markets, and products.
Proficiency in Microsoft Office.

Preferred Qualifications:
3+ years of experience managing Commercial General Liability Litigated Claims.
Effective verbal and written communication skills.
Strong analytical, critical thinking, and problem-solving abilities.
Excellent time management, prioritization, and multi-tasking skills.
Experience in team collaboration and building cross-functional relationships.
Ability to explain complex financial and actuarial concepts.
Skill in assessing the scope and exposure of moderately complex claims.
Expertise in the reserving process for indemnity and expenses.
Capability to develop and implement negotiation strategies.
Skill in identifying nuances in customer and business partner interactions.
Proficiency in presenting claim resolution information to stakeholders.
Join Zurich North America Claims and embark on a career where your skills and expertise will be valued, and your work-life balance will be respected.

At Zurich, we encourage you to share your unique perspectives, experiences, and ideas to foster growth and drive sustainable change together.

As part of a leading global organization, Zurich North America boasts over 150 years of experience in risk management and resilience support.

Today, Zurich North America stands as a premier provider of commercial property-casualty insurance solutions and a broad array of risk management products and services for businesses and individuals.

We cater to over 25 industries, from agriculture to technology, and insure a significant portion of the Fortune 500. Our growth strategy extends beyond business objectives.

As an employer, we are committed to providing ongoing career development opportunities and fostering an environment where diverse voices are valued, inclusive behaviors are practiced, equitable actions are taken, and our employees feel a sense of belonging.

Be part of the evolution of the insurance industry. Join us in creating a brighter future for our colleagues, customers, and the communities we serve. Zurich offers a comprehensive employee benefits package for employees and eligible dependents, along with competitive compensation. As a global company, Zurich values the diversity of our workforce as a significant asset. We seek talented individuals from various backgrounds with unique perspectives that are genuinely welcomed here.

Zurich does not discriminate based on age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance.

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