Sales Support Specialist

3 days ago


Dallas, Texas, United States Air Liquide Full time

Job Overview: Air Liquide Electronics is seeking a highly skilled Sales Support Specialist to join our team of experienced professionals. This role is pivotal in ensuring the smooth operation of our customer sales processes, maintaining data accuracy, and providing valuable insights to drive sales performance.

Responsibilities:

  • Enter customer orders for gases and chemicals (via Oracle R12) in a timely accurate manner.
  • Interface with suppliers to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner.
  • Respond to all internal/external customer inquiries in a timely manner.
  • Maintain customer account files as outlined in company retention policy.

Requirements:

  • High School diploma or GED required.
  • 2+ years of experience in a sales support or customer service role.
  • Ability to identify and analyze situations when customer forecast does not equal actual usage.
  • Strong written and verbal communication skills.

Salary: $57,000 - $62,000 per year in Texas.

Benefits:

  • Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.


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