Neighborhood Services Liaison

2 weeks ago

Washington, United States Mayor's Office of Talent and Appointments (MOTA) Full time

Position Overview: The Mayor's Office of Talent and Appointments (MOTA) is seeking a dedicated individual to serve as a Community Engagement and Outreach Coordinator. This role is essential in fostering relationships between the community and various government agencies to address local issues effectively.

Key Responsibilities:

  • Service Coordination: Establish and maintain collaborative efforts among city agencies to ensure the delivery of services that meet community needs.
  • Issue Response: Address critical community concerns and incidents in the assigned Ward, demonstrating flexibility in working hours.
  • Data Analysis: Utilize data to identify priorities, develop actionable work plans, and resolve operational challenges.
  • Agency Collaboration: Facilitate communication between District and Federal agencies regarding cases that require their involvement.
  • Community Partnerships: Build and nurture relationships with local businesses, organizations, and residents to enhance service initiatives.
  • Stakeholder Communication: Act as a liaison to provide updates and progress reports to community stakeholders, including civic groups and tenant associations.
  • Reporting: Prepare and submit regular progress reports to management and participate in relevant meetings and training.
  • Advisory Role: Serve as a resource for various committees in planning and executing joint initiatives.
  • Additional Duties: Perform other related responsibilities as assigned.

Qualifications:

  • Demonstrated experience in community engagement within the District of Columbia, particularly in one of the eight Wards.
  • Familiarity with the services provided by various partnering agencies, including community groups and non-profit organizations.
  • Knowledge of local organizations and the ability to establish connections to enhance service delivery.
  • Strong analytical skills to interpret policies and meet service requirements.
  • Excellent communication skills, both verbal and written, with the ability to engage diverse personalities.

Residency Requirement: Candidates must be District of Columbia residents at the time of appointment or become residents within a specified timeframe. Continued residency is required throughout the duration of employment.

If you are interested in this opportunity, please submit your resume and complete the required questionnaire. Only the most qualified candidates will be contacted for further discussions.

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