Clinical Laboratory Specialist

2 weeks ago


Naperville, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

The Lead Clinical Support Tech I, Satellite Labs plays a vital role in ensuring the smooth operation of our laboratory services. This position requires a strong understanding of laboratory procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Perform waived and moderate complexity tests, and maintain a high level of accuracy and attention to detail.
  • Lead and train phlebotomy students, ensuring they meet the necessary competency standards.
  • Collaborate with laboratory staff, nurses, and providers to ensure excellent patient care and efficient test processing.
  • Identify and resolve problems, utilizing appropriate resources and seeking assistance when needed.
  • Maintain accurate records, including CAP surveys and NETS reports.
  • Inventory and order laboratory supplies, ensuring adequate stock levels.
  • Perform customer service duties, responding to inquiries and resolving issues in a professional manner.
Requirements
  • High school graduate with phlebotomy training.
  • At least 1 year of laboratory experience, preferably in a satellite lab setting.
  • Ability to work effectively in a team environment, with excellent communication and interpersonal skills.
  • Strong problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities.
Preferred Qualifications
  • Associate or Bachelor's degree in a related field.
  • At least 3 years of laboratory experience, with a strong background in phlebotomy and laboratory operations.
Northwestern Medicine is an Equal Opportunity Employer

We are committed to diversity, equity, and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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