Senior Systems Administrator

3 weeks ago


Colorado Springs, Colorado, United States Jacobs Full time

Job Summary

As a Senior Systems Administrator at Jacobs, you will provide technical leadership on major tasks or technology assignments, managing the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations.

Key Responsibilities

  • Develop, track, revise, and monitor policies and standards for allocation related to the use of IT and computing resources.
  • Diagnose and solve customer issues, manage customer accounts, establish and repair customer accounts, and find ways to improve support procedures.
  • Respond to end-users' requests through email, telephone, and remote assistance.
  • Patch and maintain servers, workstations, storage area networks, etc.
  • Deploy software through use of technologies such as SCCM.
  • Conduct remote imaging and configurations of geographically separated systems.
  • Provide advice and training to end-users, and guide and inform senior leadership.
  • Maintain current knowledge of relevant technologies as assigned.
  • Participate in special projects as required.

Requirements

Candidates are expected to have a strong work ethic and possess the ability to work as a critical member of a team in pursuit of mission objectives and in support of our customers.

We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets.

To be successful in this role, you'll be able to rapidly adapt and learn how to operate the front and back end of new products and processes.



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