Service Operations Specialist

1 day ago


Garland, Texas, United States Cabela's Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Specialist to join our team. As a Service Specialist, you will play a critical role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and maintaining a high level of inventory accuracy.

Key Responsibilities
  • Support the Service Department in all aspects of operations, including unit inventory procedures, pre-delivery inspection, and delivery orientation.
  • Assist customers with service or warranty repairs, and provide information on parts and accessories.
  • Perform various functions within our Dealership Management data entry system.
  • Maintain unit inventory status communication and assist with physical inventories.
  • Conduct final pre-delivery inspections and report any issues to the Service Manager.
  • Prepare Owner's Delivery Packet and delivery documents for customers.
  • Assist with warranty repair authorization and related IDS work order creation.
  • Perform other duties as assigned by management.
Requirements
  • High School education or equivalent experience.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers, vendors, and fellow associates.
  • Ability to establish and maintain effective working relationships with customers, management, and co-workers.
Benefits

We offer a competitive benefits package, including:

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more
Equal Opportunity Employer

Bass Pro Shops is an equal opportunity employer. We administer hiring decisions without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.



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