Department Head
1 week ago
Job Title: Department Manager Men
Job Function: Retail
Experience: Minimum 5 years
Country: Spain
Contract Type: Permanent Job
Position: The Department Manager plays a crucial role in supporting the Store Director in achieving organizational and business goals. Key responsibilities include coordinating department activities, meeting performance targets, and driving sales growth.
Main Responsibilities:
Category Sales Management and Business Development:
Develop a comprehensive understanding of the department's business and lead the team to achieve sales targets. Monitor performance metrics, analyze business trends, and implement action plans to improve results.
Client Management:
Utilize clienteling tools to drive business growth and deliver exceptional customer service. Manage customer relationships, improve mystery shopper results, and implement CRM strategies to build customer loyalty.
Operations and Visual Merchandising:
Ensure merchandise is properly managed, displayed, and maintained. Maintain inventory accuracy, report stock issues, and align visual merchandising with company standards.
Team Management and Development:
Coach and motivate team members to achieve individual and store objectives. Organize the team efficiently, delegate responsibilities, and conduct category training to ensure team members are equipped to meet business goals.
Profile:
5 years' experience in a senior client advisor or department supervisor role in fashion/luxury sales. Bachelor's degree or equivalent preferred. Fluency in Spanish and English, with additional languages an advantage. Strong selling and communication skills, excellent relationships skills, and a client-focused approach.
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