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Bartender (Part-Time Role) - Sentral Services
2 months ago
Sentral Services is a leading residential hospitality operator that redefines the way people live. Our mission is to provide superior performance, enhanced experience, and a network of connected communities through our innovative approach to hospitality.
We take the convenience, connection, and comfort of home to new heights, which we call Home+. Our one-of-a-kind communities offer unrivaled locations, cutting-edge tech-enabled services, and premium amenities to enhance everyday life. Sentral Services lets you live life on your own terms in the heart of the world's best cities.
Our Core ValuesWe are committed to our employees and reflect this commitment in our core values:
- Service First: We prioritize exceptional service in all our actions.
- Thinking Like an Owner: We encourage our team members to think like owners and take ownership of their work.
- Continuous Improvement: We strive to make one another better through continuous personal improvement, career growth, and diversity in our workforce.
At Sentral Services, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. The Bartender is responsible for managing drink orders at a bar and restaurant or private event to keep guests and residents satisfied during meals and social gatherings.
Bartenders have extensive knowledge of common drinks, which they use to recommend drinks to guests and residents, prepare cocktails, pour beers, and properly decant wines. They also entertain guests and residents who sit at the bar by providing stimulating conversation and excellent customer service while filling drink orders for other guests and residents.
Their role is to ensure that guests and residents are of legal drinking age and then prepare a requested drink to their specifications. This is an in-person position located on-site of the property.
Key Responsibilities:- Verify identification and age requirements of guests and residents.
- Mix traditional and creative cocktails.
- Prepare alcoholic and non-alcoholic beverages and coffee drinks for bar and restaurant patrons.
- Memorize recipes to prepare cocktails.
- Process payment from guests and residents.
- Understand all spirits, mixers, homemade ingredients, wines, and beers.
- Restock and replenish bar inventory and supplies.
- Display a sense of urgency to nurture a consistent and excellent guest experience.
- Comply with all food and beverage regulations.
- Make suggestions based on guest and resident tastes and preferences.
- Record and balance cash receipts and prepare cash deposits.
- Open and maintain tabs throughout their shift.
- Build a rapport with regular guests and residents to create a positive atmosphere.
- Greet guests and residents and organize order queue.
- Explain our unique service model to guests and residents.
- Guide guests through the food and beverage menus.
- Understand preparation of menu items, allergen information, cocktails, and wines.
- Take food and beverage orders, assign guests to tables/bar seats, and direct them to a teammate to be seated.
- Maintain communication with teammates to best manage seating availability.
- Deliver food orders from the kitchen to guests quickly and accurately.
- Keep dining room clean, organized, and properly set throughout the shift.
- Perform basic cleaning tasks as needed or directed by supervisor.
- Assist with special events and fill in for absent staff as needed.
- Use conflict resolution to promptly address customer service issues and refer guests and residents to management when necessary.
- Greet, welcome, and connect with guests.
- Maintain service quality standards by delivering premium guest service and treating each guest as a VIP.
- Anticipate guest needs and provide tailored experiences.
- Handle all guest exchanges in an efficient, professional, and competent manner.
- Utilize all equipment safely and correctly.
- Perform other related duties and assignments as needed and assigned.
- Knowledge of applicable laws and regulations.
- Prior knowledge of mixing, garnishing, and serving classic cocktails.
- Computer literacy and general math skills.
- Knowledge of mixology for traditional and creative cocktails.
- Understanding of unique and complementary flavor pairings.
- Impeccable customer service and social perceptiveness.
- Positive attitude and excellent communication skills.
- Ability to evaluate guest and resident satisfaction and responsiveness.
- Ability to enforce company policies regarding the consumption of alcohol.
- Accountability in maintaining inventory and processing payments.
- Ability to multitask and adapt quickly.
- Ability to keep the bar organized, stocked, and clean.
- Ability to remain calm and professional in a fast-paced work environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Healthcare Coverage: We provide comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
- Time Off: We foster a flexible work lifestyle by offering paid time off, paid holidays, and volunteer hours to all full-time team members.
- Matching 401K: We offer a 401(k) plan with a match to help you reach your savings goals.
- Career Development: We provide extensive learning and development opportunities to support growth.
