Insurance and Financial Specialist

1 week ago


Lansdowne, Maryland, United States Jeng Insurance And Financial Servic Full time
About the Role
We are seeking an experienced Support Services Representative to join our team at Jeng Insurance And Financial Services. As a key member of our customer support team, you will provide exceptional service to our customers through various channels, including telephone, email, online chat, and in-person interactions.

The ideal candidate will possess excellent communication skills, including active listening, and be able to maintain accurate records of customer interactions. You will also be responsible for escalating complex issues to internal teams and resolving customer complaints efficiently.

Key responsibilities include:
- Providing exceptional customer service through various channels
- Maintaining accurate records of customer interactions
- Escalating complex issues to internal teams
- Resolving customer complaints efficiently

Required skills and qualifications include a high school diploma or equivalent, relevant experience in customer service, and proficiency in computer software. Knowledge of products or services is also essential.

The estimated salary for this position is between $50,000 and $65,000 per annum, depending on location and experience. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, please submit your application today

Benefits
Jeng Insurance And Financial Services offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development. Our employees enjoy a dynamic work environment, flexible working hours, and a competitive salary.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only shortlisted candidates will be contacted for further screening and assessment.
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