Family Services Case Manager
5 days ago
Job Summary:
The Family Services Case Manager will provide case management services to individuals and families receiving housing services through The Salvation Army. The successful candidate will be responsible for conducting client interviews, completing required documentation, and maintaining client files.
Key Responsibilities:
- Conduct client interviews to assess needs and develop individual service plans
- Complete all required documentation and maintain accurate client files
- Educate clients about available community resources and refer them to appropriate services
- Provide financial literacy and budget counseling to help clients develop stability plans
- Process paperwork for eligible participants and submit funding requests in a timely manner
- Act as an advocate for clients with interdisciplinary team members
- Provide 90-day follow-up after successful program completion
- Follow The Salvation Army and program policies, procedures, and emergency procedures
Requirements:
- Bachelor's degree in social work or related field
- Two years of paid full-time experience in providing services to clients in a social service setting
- Ability to be flexible and work on multiple projects simultaneously
- Team player with strong communication and administrative skills
- Demonstrated ability to handle confidential matters and maintain effective working relationships
Working Conditions:
This position may require working in outdoor weather conditions. The noise level in the work environment is usually moderate.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
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