Emergency Shelter/Pathway of Hope Case Manager

5 days ago


Davenport, Iowa, United States The Salvation Army Central Territory Full time
Job Summary

The Salvation Army Central Territory is seeking a skilled Case Manager to join our team. As a Case Manager, you will provide critical support to individuals and families in need, helping them achieve stability and self-sufficiency.

Key Responsibilities
  • Conduct thorough assessments of clients' needs and develop personalized case plans to address housing stability, income/financial resources, and self-determination.
  • Maintain accurate records of financial assistance provided to participants and update case plans as needed.
  • Perform regular room checks at Emergency Shelter sites to ensure clients are adhering to program guidelines.
  • Coordinate case management efforts with interdisciplinary teams and contracted services to meet individual and family needs.
  • Act as an advocate for clients and provide referrals to community resources as needed.
  • Assist with quarterly random record reviews and annual review of compliance with standards to ensure program evaluation and certification requirements are met.
Requirements
  • Bachelor's degree in social work or related field required.
  • Two years of paid full-time experience in providing services to clients in a social service setting.
  • Ability to work independently with minimal supervision and as part of a team.
  • Strong communication and interpersonal skills, with the ability to maintain effective working relationships.
  • Demonstrated ability to handle confidential matters and maintain sensitivity to clients' cultural and socioeconomic characteristics.
Working Conditions

This position requires regular travel between Davenport and Moline Corps social service office and may involve working in outdoor weather conditions.

The Salvation Army is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.


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