Case Manager

4 weeks ago


Davenport, Iowa, United States The Salvation Army USA Central Territory Full time

The Salvation Army USA Central Territory is seeking a skilled Case Manager to join our team in providing critical support services to individuals and families in need. As a Case Manager, you will play a vital role in helping our clients achieve stability and self-sufficiency through our Emergency Shelter and Pathway of Hope programs.

Key Responsibilities:

  • Conduct thorough assessments of clients' needs and develop personalized case plans to address housing stability, income, and financial resources.
  • Maintain accurate records of financial assistance provided to participants and update case plans as needed.
  • Perform regular room checks at our Emergency Shelter sites to ensure clients are adhering to program guidelines.
  • Provide education on available community resources and refer clients to appropriate services as needed.
  • Collaborate with interdisciplinary teams to ensure comprehensive support for clients.
  • Assist with quarterly random record reviews and annual review of compliance with standards.

Requirements:

  • Bachelor's degree in social work or related field.
  • Two years of paid full-time experience in providing services to clients in a social service setting.
  • Ability to work independently with minimal supervision and as part of a team.
  • Excellent communication and administrative skills.
  • Demonstrated ability to handle confidential matters and maintain effective working relationships.

Working Conditions:

This position requires frequent travel between Davenport and Moline Corps social service office and may involve working in outdoor weather conditions.

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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