Patient Services Representative Float

1 week ago


GondrecourtleChâteau, Grand Est, United States Advent Full time
{"title": "Patient Services Representative Float", "description": "Job Summary

At ADVENT, we're passionate about improving healthcare and creating memorable experiences for our patients. As a Patient Services Representative Float, you'll play a vital role in delivering exceptional patient care and support in our Eagan and Woodbury clinics.

Key Responsibilities
  • Provide exceptional patient service and support in a fast-paced environment
  • Accurately check patients into EHR using established protocols
  • Order Sleep Study devices and upload reports into the system
  • Review future clinic schedules to ensure insurance and patient documentation is complete
  • Schedule patient appointments and answer call center calls as needed
  • Own the opening and closing of clinics, ensuring smooth operations
  • Responsible for documentation, patient payments, and working with the clinic team to maintain daily schedules
  • Cross-train as a Care Coordinator or Medical Assistant, depending on clinic needs
Requirements
  • Prior medical experience preferred
  • Proven ability to independently apply best practices in time management
  • Proven ability to multitask in a fast-paced environment
  • Prior experience and/or desire to work in a role held accountable to quality performance metrics
  • Strong customer service focus and solid technology skills
  • Great attention-to-detail and accuracy in work
  • Solution-oriented problem solver with a strong work ethic and commitment to teamwork
Why Choose ADVENT?
  • Culture that values kindness, solutions, and encourages questions
  • Generous PTO and holiday pay, 401k contribution, and a convenient Monday-Friday schedule
", "lang_code": "en"}

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