Climbing Program Director

4 weeks ago


Oak Hill, West Virginia, United States BSA Summit Group Full time
Job Summary

The Climbing Instructor will provide a safe and enjoyable experience for participants in our climbing and COPE programs. This role requires a high level of emotional intelligence, active participation in team dynamics, and a cheerful attitude. The ideal candidate will be dedicated to customer service, adaptable in a fast-paced environment, and able to interact with individuals of all ages and maturity levels.

Key Responsibilities

• Provide efficient service and maintain a friendly attitude

• Participate in specialized training and become familiar with challenge course information

• Facilitate engaging challenge course activities

• Ensure proper use and care of program equipment

• Assist with facility maintenance and abide by SBR staff handbook policies

Qualifications

• 18 years of age or older

• Preferred: ACCT Level 2 Certification and/or BSA C.O.P.E. Level 2 Instructor Certification

• Ability to complete lead Facilitator Training and use Microsoft Teams for work-related communication

• Comfortable at heights of 6' to 180' and meet zip equipment manufacturer's requirements

• Ability to use Microsoft Teams daily for work-related communication and coordination

Performance Expectations

• Complete contract period with 2-4 positive experiences

• Receive one or more Staff Appreciation Cards from staff or participants

• Contribute at least one improvement to the COPE and/or climbing programs

• Provide at least one memorable moment that matters to a participant

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