Scheduling and Client Care Coordinator

4 days ago


Memphis, Tennessee, United States Mid-South Care Services Full time
Job Title: Scheduling and Client Care Representative

Mid-South Senior Care is seeking a highly skilled Scheduling and Client Care Representative to join its team in Memphis, TN. As a Scheduling and Client Care Representative, you will play a vital role in ensuring the highest level of satisfaction for our clients and their families.

Key Responsibilities:
  • Schedule and coordinate in-home care assignments to meet the needs of our clients.
  • Recruit and onboard new caregivers to ensure a seamless experience for our clients.
  • Build and maintain strong relationships with clients and their families to ensure their needs are met.
  • Collaborate with the care team to ensure timely and effective delivery of care services.
  • Provide exceptional customer service and support to clients and their families.
Requirements:
  • A compassionate and empathetic approach to client care.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and critical thinking skills.
  • Proficiency in scheduling software and other technical tools.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Work Schedule:
  • Monday to Friday, 8:30am to 5:00pm.
  • On-call responsibilities as needed.
Experience:
  • 1 year of experience in home care or a related field.
  • 1 year of experience in scheduling or a related field.
Travel:
  • 25% travel required.


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