Scheduling and Client Care Coordinator
1 month ago
Mid-South Senior Care is seeking a highly skilled Scheduling and Client Care Representative to join its team in Memphis, TN. As a key member of our team, you will be responsible for ensuring exceptional client satisfaction, staffing, and scheduling of in-home care assignments.
Responsibilities- Scheduling and staffing in-home care assignments
- Recruiting and managing caregivers and CNAs
- Building and maintaining strong relationships with clients and employees
- Providing exceptional client satisfaction and care
- Assisting with other company functions as needed
- Working assignments as directed
- On-call responsibilities
- A compassionate and empathetic approach to client care
- Strong problem-solving and communication skills
- Good computer and technical skills, including scheduling software and Microsoft Office
- Flexibility to work outside of normal business hours, including nights and weekends
- Clean criminal background and reliable automobile
- Current auto insurance and good driving record
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
8 hour shift, Monday to Friday, 8:30am-5pm, with on-call responsibilities
Experience- Home care experience preferred
- Home care scheduling experience preferred
25% travel required, preferred
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