Implementation Support Specialist
2 days ago
At Zelis, we are seeking a highly skilled Implementation Support Specialist to join our team. As an Implementation Support Specialist, you will play a critical role in facilitating seamless client implementations and collaborating closely with the Implementation Team.
Key Responsibilities:- Facilitate client calls to learn about the needs of the implementation and help solution for the project
- Apply technology and Zelis product knowledge to assist with addressing client needs
- Design payer communication documents or ID cards
- Perform double checks for accuracy before turning testing output back to client
- Utilize Jira for creating & monitoring tasks and keeping team members informed of progress of assigned tasks
- Maintain secure users and perform annual security audit, under the supervision of Manager of Implementation
- Collaborate with Implementation Team on internal enhancements for efficiencies and cost saving opportunities
- Prioritize assigned tasks based on Go Live Date and revenue, with assistance from Manager of Implementation
- Must live within 100 miles of our St Louis, MO or St Petersburg, FL location
- High School diploma or equivalent GED
- 4+ years of work experience in an office setting
- BS or BA degree in Computer Science, Engineering, or other technical degree
- 3+ years experience working in the Healthcare Industry
- Knowledge of healthcare claims communication process, as well as printing aspects of claims communications documents or enrollment materials
- Ability to understand and utilize web based applications for project management and client business to business applications
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Implementation Support Specialist
1 month ago
St. Petersburg, United States Zelis Full timeImplementation Support SpecialistAt Zelis, we are seeking a highly skilled Implementation Support Specialist to join our team. As a key member of our Implementation Team, you will play a critical role in facilitating seamless client implementations.Key Responsibilities:Collaborate with clients to understand their implementation needs and provide...
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Implementation Support Specialist
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Implementation Support Specialist
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