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Implementation Support Specialist

2 months ago

St Petersburg, United States Zelis Full time
Implementation Support Specialist

At Zelis, we are seeking a highly skilled Implementation Support Specialist to join our team. As a key member of our Implementation Team, you will play a critical role in facilitating seamless client implementations.

Key Responsibilities:
  • Collaborate with clients to understand their implementation needs and provide solutions.
  • Apply technical expertise and Zelis product knowledge to address client needs.
  • Design and configure payer communication documents and ID cards.
  • Ensure accuracy and quality in testing output.
  • Utilize Jira for task management and team collaboration.
  • Maintain secure user access and perform annual security audits.
  • Contribute to internal enhancements for efficiency and cost savings.
  • Prioritize tasks based on Go Live Date and revenue.
Requirements:
  • Must live within 100 miles of our St Louis, MO or St Petersburg, FL location.
  • High School diploma or equivalent GED.
  • 4+ years of work experience in an office setting.
Preferred Qualifications:
  • BS or BA degree in Computer Science, Engineering, or other technical degree.
  • 3+ years experience working in the Healthcare Industry.
  • Knowledge of healthcare claims communication process and printing aspects of claims communications documents.
  • Ability to understand and utilize web-based applications for project management and client business-to-business applications.