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Customer Service Lead

1 month ago

Bessemer, Alabama, United States Circle K Stores, Inc. Full time

Customer Service Lead

At Circle K Stores, Inc., we're looking for a skilled Customer Service Lead to join our team. As a Customer Service Lead, you will be responsible for providing exceptional customer service and support to our customers. Your primary goal will be to ensure that every customer leaves our store satisfied and eager to return. You will be the face of our company, and your interactions with customers will set the tone for their entire shopping experience. If you have a passion for delivering top-notch customer service and are looking for a challenging role, we encourage you to apply for this position.

Key Responsibilities:

* Provide exceptional customer service and support to customers
* Resolve customer complaints and issues in a timely and professional manner
* Collaborate with store staff to ensure a smooth and efficient shopping experience
* Maintain a clean and organized store environment
* Meet or exceed sales and customer service targets

Requirements:

* 1+ year of customer service experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent
* Ability to lift up to 25 pounds

What We Offer:

* Competitive hourly rate
* Opportunities for advancement
* Comprehensive benefits package
* Paid time off

If you're a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.